Refund & Return Policy

Last updated: 07-01-2026

Thank you for shopping at Kanha Store. We value your trust and aim to provide a smooth shopping experience. This Refund & Return Policy explains the conditions under which returns, replacements, and refunds are processed for purchases made through https://kanhalegacy.com/

Returns Eligibility

We accept returns under the following conditions:

  • The product is damaged, defective, or incorrect

  • The product must be unused, unworn, and in its original packaging

  • All tags, labels, and accessories must be intact

  • Return request must be raised within 7 days of delivery

Products that show signs of use, damage due to customer handling, or missing original packaging may not be eligible for return.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products damaged due to misuse or negligence

  • Items purchased during clearance sales or special discounts

  • Gift cards or digital products (if applicable)

  • Personal care or hygiene-related products (if applicable)

Return Process

To initiate a return, please contact us with the following details:

  • Order ID

  • Reason for return

  • Clear photos or videos of the product (if damaged or defective)

Once your request is approved, we will provide further return instructions.

Refunds

  • After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed within 7–10 business days to the original payment method.

  • Shipping charges (if any) are non-refundable unless the return is due to our error.

Replacements

  • If you receive a defective or damaged product, we may offer a replacement instead of a refund, subject to product availability.

  • Replacement products will be shipped after the returned item is received and verified.

Return Shipping

  • If the return is due to a defective, damaged, or incorrect product, return shipping costs will be borne by Kanha Store.

  • For all other returns, return shipping costs must be borne by the customer.

Order Cancellation

  • Orders can be canceled only before shipment.

  • Once the order has been shipped, it cannot be canceled.

  • Refunds for canceled orders will be processed within 7–10 business days.

Late or Missing Refunds

If you have not received your refund after the stated time:

  • Please check with your bank or payment provider

  • Then contact us for further assistance

Changes to This Policy

We reserve the right to modify this Refund & Return Policy at any time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions regarding this Refund & Return Policy, please contact us: